ASQ Tucson Old Pueblo Section (TOPS)

The American Society for Quality (ASQ) has been the leading quality improvement organization in the United States for more than 70 years. Its members have initiated most of the quality methods used throughout the world, including statistical process control, quality cost measurement and control, total quality management, failure analysis, and zero defects.

Come join us for your personal professional development and share your experiences to help others improve their quality management skills!

Upcoming Events

Greater Phoenix PHXCON 2023 @ Wyndham Phoenix Airport Hotel
Nov 2 – Nov 3 all-day

Driving Enterprise Excellence  (visit for more information)

The ASQ Phoenix Section announces an in-person event for local, statewide, national, and international business, process, product and service improvement professionals in all manner of industries to hear speakers discuss a variety of quality-related topics and to network with peers. At the Greater Phoenix PHXCON, we believe in the power of collaboration and cross-pollination of ideas. This event offers a vibrant and inclusive environment that encourages participants to share their knowledge, expertise, and insights. By facilitating meaningful interactions and fostering interdisciplinary conversations, we aim to spark innovation, drive progress in our field, and enhance our members’ skills to drive enterprise-wide performance excellence and deliver exceptional customer experiences.

Key Features:

  • Pre-conference workshops
  • Keynote speaker: Adaora Nelson, VP Quality and Mission Assurance, Raytheon/RTX
  • Panel Discussion: “The Future of Quality in an Evolving Workplace”
  • 12 Presentations in 3 tracks
  • Exhibitors
  • Lunch, Breaks
  • Evening poolside networking event on the patio; cash bar.


Section News

ASQ Attendance2013-14 thru 6-2014
ASQ Attendance2013-14 thru 6-2014
46.7 KiB
ASQ 0707 Attendance  Sep 2014 - Jun 2015
ASQ 0707 Attendance Sep 2014 - Jun 2015
43.3 KiB
Do you need Recertification Units?
If you’ve missed our live webinars, you can watch our archived videos and claim RU credit in the Multimedia category. Note – if you previously claimed RUs for the live webinar, watching the archived content is not eligible for additional credit.The Multimedia category awards .025 RU/15 minutes. To review our archived videos, log into MyASQ and visit our Resources page. Our recent webinar on Anticipating Disruption in Supply Chain with Russ Snyder has been posted to this page to download.

About the speaker: John Lindland has 35 years of applied experience in failure mode and effects analysis, quality methods, applied statistics, and root cause analysis.  ASQ has awarded John with two Cecile C Craig Awards.  The first was for The Dynamic Cost of Quality Model.  The second was for defining Error-proofing and Mistake-proofing.  Error-proofing/mistake-proofing became the basis for The Seven Failure Modes 7FM which was his first book (2007).  John worked at Ford Motor Company.  He was a Director of Quality over a multi-facility plastics supplier to the OEM.  Then he spent 21 years as an international consultant with Ford, GM, Chrysler, Samsung, Dow Chemical, Lockheed Martin, the US Army, The National Science Foundation, The FAA, and a large number of the other top companies as his clients.  John returned to industry to by joining Fiat Chrysler Automobiles as a Master Black Belt and the Global DFMEA lead.  7FM became their global approach.  Their first full vehicle that went through 7FM was the 2017 Chrysler Pacifica.  It launched in 3 year (concept to validation) at a 60% lower problem rate than any competitor.  The launch included the electrified PHEV powertrain.  It is the most award winning vehicle in its class four years since it launched.  John was on FCA’s Functional Safety Steering committee and working group for four years.  He was a senior principle quality engineer with Raytheon, a Director of Functional Safety and Quality with TuSimple (Level 4 Autonomy).  He currently returned to consulting and is proud to be the VOC chair with the Phoenix ASQ chapter.

This 7FMEA topic was an applied systems level design and covered:

  • The hierarchy of functions (super system, system, assembly, component)
  • Categories of physical functions
  • Categories of micro controller functions
  • The physics of the function
  • The 7FM Functional Block Diagram: How to model the system
  • The seven failure modes
  • The Temporal Fault State Map: Adding the failure modes to the 7FM Functional Block Diagram
  • A brief overview of
    • Prevention-Cause,
    • Failure Mode-Fault Detection,
    • Effects, and Detection
  • A brief overview of Severity, Occurrence, and Detection
  • An overview of Matrix FMEA
    • Inputs
    • Design Elements
    • Causes and Degradation Factors
    • Functions – Intended Outputs
    • Primary Failure Modes
    • Effects – Unintended Outputs
    • How to prioritize the design
    • How to prioritize function-based testing, fault injection testing, and failure-based testing
    • How to prioritize design changes
    • Matrix FMEA as a living document

Did you miss out on this event? Contact the leadership committee for access to this copyrighted content – for free! Check out more at

Section 0707 virtual meetings have been previously held on WebEx. The platform will be switching to Zoom, which has similar features. Meeting links will still be sent out via email. Be sure you’ve opted in to section 0707 communication on your account on to receive the meeting invitation emails.

At the October meeting, the discussion topic was Ishikawa (Fishbone) Diagrams, a type of cause and effect diagram. Common areas of focus include:

  • Human Factors or People
  • Methods or Processes
  • Environment
  • Measurement
  • Materials
  • Machines/Tools and Maintenance

Discussion included how leadership, policy, and biases play a role as causes. Have you ever used an Ishikawa Diagram to prevent a problem rather than react to a problem?

At the February 2020 meeting, Faribault Foods welcomed ASQ Section 0707 members to their Tucson facility with a company presentation, discussion, and tour to demonstrate how they apply quality principles to manufacture canned food. Discussion topics included SAP, quality standards, and statistical process control.

Faribault Foods is a company with a vision “to be a leading, high-quality food company that provides the greatest customer satisfaction through products and services based on the development of highly skilled, committed personnel and the use of cutting edge technology to create new products.” (

ASQ Section 0707 thanks Faribault Foods with special thanks to Omid Arani for guiding the tour and Alfonso Abad for giving the presentation.

Join us in March to advance your skills in quality!

ASQ Section 0707 February 2020 Meeting Attendees

ASQ Section 0707 Members,

If you are wondering why you are not receiving e-mails related to our section activities (e.g. membership meetings), it is possible that you may be opted out of the e-mails per the default ASQ member setting. You can review your account settings after logging into the main site. Please feel free to contact us through the CONTACT tab to let us know if you are still not receiving any membership meeting notifications.

Best Regards,

ASQ Section 0707 Leadership Committee